*Cancellation and Refund Policy – NutBerries (Farmer Store)*

We at NutBerries (operating under the firm name Farmer Store) strive to provide a seamless and satisfactory shopping experience for our valued customers. Please take a moment to review our Cancellation and Refund Policy to understand the procedures in case you need to cancel an order or seek a refund.

*1. Order Cancellation:*
– You may cancel your order within 24 hours of placing it. To initiate a cancellation, please contact us at shopnutberries@gmail.com or call us at 9160441133 with your order details.

*2. Cancellation After 24 Hours:*
– After 24 hours, orders are processed for packaging and dispatch. Unfortunately, we cannot guarantee cancellations after this period. In such cases, please refer to our Returns and Refunds policy.

*3. Refund Eligibility:*
– Refunds are applicable in the following scenarios:
– Quality Issues: If you receive products with quality concerns, please notify us within 7 days of delivery.
– Incorrect or Incomplete Orders: In the event of receiving incorrect or incomplete orders, please report the issue within 7 days of delivery.

*4. Refund Process:*
– To request a refund, please contact us at shopnutberries@gmail.com or call us at 9160441133. Provide your order details, reason for the refund, and any supporting documentation.
– Refunds will be processed within 7-10 business days after verification.

*5. Non-Refundable Items:*
– Certain items are non-refundable, including:
– Perishable goods such as fresh fruits.
– Products that have been opened or used.

*6. Returns Procedure:*
– If applicable, we may request you to return the product. Please follow the return instructions provided by our customer support team.

*7. Contact Us:*
– For any inquiries, concerns, or refund requests, please contact us at shopnutberries@gmail.com or call us at 9160441133. Our physical address is 3rd Floor, Plot no.15, Beside Yoga Vignana Kendra Lodha Towers, Road, opp. Reliance Digital, KPHB 5th Phase, Hyderabad, Telangana 500072.

– This Cancellation and Refund Policy is subject to change. Any updates will be reflected on this page.

Thank you for choosing NutBerries. We are committed to providing quality products and excellent customer service.

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